http://www.latimes.com/travel/la-tr-travelqa22aug22,1,5104892.columnTRAVEL Q&AAn online rental-car runaroundA traveler with a confirmed reservation was left stranded. Here’s what should have happened.Laurie BergerTravel Q&A August 22, 2004 Question: I booked a weekend car rental one Friday in June through http://www.expedia.com . I received what I thought was a "rental agreement" from Expedia guaranteeing my reservation and a $9.99-a-day rate […]
TRAVEL Q&AAn online rental-car runaroundA traveler with a confirmed reservation was left stranded. Here’s what should have happened.Laurie Berger Originally Posted on: http://www.latimes.com/classified/automotive/news/la-tr-travelqa22aug22,0,7739475,print.column?coll=la-classifieds-autos-news August 22, 2004 Question: I booked a weekend car rental one Friday in June through http://www.expedia.com . I received what I thought was a "rental agreement" from Expedia guaranteeing my reservation and […]
SAN FRANCISCO — Travel attorney Alexander Anolik informed five tour operators that he wrote to the U.S. Justice Department about what he considers price-fixing when the operators forbid discounting of their products by intermediaries. The operators he communicated with are Abercrombie & Kent, Butterfield & Robinson, Gogo Worldwide Vacations, Pleasant Holidays and Tauck. Anolik, who […]
Banking on Travel March 19, 2004 TAKEOFFS & LANDINGS By Heather Won Tesoriero As appeared in the Wall Street Journal of San Francisco, Oakland, San Jose Metropolitan Area; Denver Metropolitan Area; Springfield – Holyoke Metropolitan Area; and Washington, DC Metropolitan Area. WITH HIGH-PROFILE bankruptcies this past year shortchanging some travels, many are unaware of a […]
Originally Published at ABC7 KGO-TV/DT 12-11-03 Nov. 12 2003 — Pets are an important part of the family, so you can imagine how devastated a Napa couple was when a major airline lost their dog. 7 On Your Side’s Michael Finney explains. Airlines are required to report how many bags they lose, as […]
By Kevin Brass www.travelagewest.com/newsarticle.asp?articleid=2493 10/6/2003 A federal judge has approved the first settlement in the Sarah Futch Hall antitrust case against the major airlines, prompting speculation that more settlement agreements may soon follow. The deal with Lufthansa has been considered a bellwether for future negotiations in the class-action lawsuit, which charges 17 major airlines with […]
By Margot Carmichael Lester TravelAge West 10/6/2003 Originally posted at: www.travelagewest.com/newsarticle.asp?articleid=2499 It’s every agent’s nightmare: You recommend a certain hotel in Budapest that recently changed hands. When the client returns, he says it was a dump. The situation is bad enough, but could you also be sued? The short answer is “yes.” In today’s litigious […]
JetBlue Action Prompts Suits, Federal Scrutiny 9/29/2003 By R. Scott Macintosh TravelAgeWest Originally published at http://www.travelagewest.com/newsarticle.asp?articleid=2480 The use of jetBlue passenger information for a government project has sparked a federal inquiry, class-action lawsuits and widespread outrage over what civil rights groups are calling a grave violation of consumer privacy rights. Passengers in California and […]
Far & Wide Bankruptcy Rocks Industry – 9/29/2003 By Lisa Jennings and R. Scott Macintosh TravelAgeWestOriginally published at: http://www.travelagewest.com/newsarticle.asp?articleid=2479 Far&Wide Travel Corp.’s bankruptcy filing marked the largest failure of a tour operator in recent history and sent economic effects rippling across the tourism industry. Many questions remained unanswered immediately after the Wednesday filing, which […]
By Kevin Brass 9/15/2003 http://www.travelagewest.com/newsarticle.asp?articleid=2459 Mysterious documents slated for shredding seven years ago may play a key role in travel agents’ current antitrust lawsuits against the major airlines. The airlines turned over the documents, which included e-mails, memos and phone logs, during the discovery process for the industry’s lawsuit against the airlines in the mid-’90s, […]