Seller law may outlast sunset clause By Laura Del Rosso article from http://www.travelweekly.com/articles.aspx?articleid=34829 SACRAMENTO, Calif. — The California Seller of Travel law would become permanent under proposed legislation that recently passed the state’s Senate Business and Professions Committee. The bill, sponsored by Sen. Jackie Speier (D-San Mateo), eliminates the Jan. 1, 2006, "sunset" clause of […]
Real Simple Magazine October 2004 Life: When Accidents Happen By: Craig Offman Now What? Fender benders, dog bites, dry-cleaning disasters, and more – know your rights when things go wrong. "Mistakes are a fact of life. It is the response to error that counts." Nikki Giovanni, Of Liberation SITUATION: You’ve just landed in Dallas for […]
Pleasant, agency resolve discounting flapBy Nadine GodwinOriginally Posted on www.travelweekly.com NEW YORK — After severing the link between its Web site and that of a Chicago-based agency in a discounting dispute, Pleasant Holidays called the dustup a "misunderstanding" and welcomed the retailer back in its good graces. The agency, Foremost Travel & Tours, now is […]
Northwest, Ex-Sales Rep Battle Over Waiver Codes TravelAge West Originally published at: http://www.travelagewest.com/newsarticle.asp?articleid=343 Northwest Airlines charged in a lawsuit that Howard Yang, a former account executive, and five San Francisco travel agents conspired to defraud the airline by using waiver codes to evade advance-purchase and minimum-stay requirements. The airline claims that it suffered at […]
NWA sues agents, ex-rep for waiver code fraudBy Laura Del Rosso http://www.travelweekly.com/articles.aspx?articleid=25851 SAN FRANCISCO — Northwest Airlines is charging in a lawsuit that a former account executive and five local travel agents who specialize in ethnic markets conspired to defraud the airline by using waiver codes to evade advance-purchase and minimum-stay requirements. The airline […]
NBC interviews Anolik regarding fliers’ rightshttp://www.travelweekly.com/articles.aspx?articleid=23182 NEW YORK — Travel attorney Alexander Anolik was interviewed at length here recently for an upcoming segment of NBC’s "Dateline," which is preparing a report on consumer rights in dealing with the airlines, specifically focusing on baggage claims. San Francisco-based Anolik is ARTA’s legal counsel and offers the legal […]
Nacta’s role in car rental suit upsets lawyer By Michael Milligan Originally Posted on www.travelweekly.com WASHINGTON — The attorney representing travel agents in a proposed class-action suit against major car rental firms is miffed that a travel agent trade group filed an affidavit on behalf of Hertz, one of the supplier defendants. The National Association […]
More Fliers Forced To Give Up Seats: Overbookings Surge as Airlines Trim Schedules; Passenger Compensation Unchanged Since 1978. By Scott McCartney, Wall Street Journal Airline flights are getting bumpier—before they even leave the gate. The number of people involuntarily bumped off flights bounced up more than 40% to 185,368 in the second quarter, compared […]
Lufthansa settles in Hall commission suitOriginally Published on www.travelweekly.com EAST MEADOW, N.Y. — Lufthansa and travel agency representatives reached a settlement in the Sarah Hall commission class-action suit, with Lufthansa creating a performance-based incentive program and making all of its Web fares available online for agent bookings. The settlement is subject to court approval. This […]
LOST LUGGAGE EXPERIENCE FRUSTRATING FOR TRAVELERS Originally published on Kron4’s website It is one of those things that ruins a vacation…the airline losing or misplacing your luggage. It’s a nightmare that affects millions of airline passengers a year. While only one-half of one percent of luggage checked in gets lost, that still means five […]